Terms of Service
Last updated: April 15, 2026
Overview
Welcome to Aeri Skin. Throughout this website, the terms “we”, “us” and “our” refer to Aeri Skin.
Aeri Skin operates this website and store, including all related information, content, features, tools, products, and services in order to provide you with a curated shopping experience (the “Services”). Our store is powered by Shopify, which enables us to provide these Services.
By visiting, browsing, purchasing from, or otherwise using our Services, you agree to be bound by these Terms of Service and our Privacy Policy.
If you do not agree to these Terms, you should not use our website or Services.
Section 1 - Access and Account
By using our Services, you confirm that you are at least the age of majority in your country, province, or state of residence, or that you have given consent for any minor dependents using this website.
You agree to provide current, complete, and accurate information when placing orders or creating an account.
You are responsible for maintaining the confidentiality of your account details and password and for all activity that occurs under your account.
Section 2 - Products
We make every effort to display our products as accurately as possible. However, product colours, packaging, and appearance may vary slightly depending on your device or screen settings.
We reserve the right to:
- Change or discontinue products at any time.
- Limit quantities available for purchase.
- Refuse orders placed by resellers or distributors.
Section 3 - Orders
Placing an order does not guarantee acceptance of that order.
We reserve the right to refuse, cancel, or limit any order at our discretion, including where products are unavailable, pricing is incorrect, or fraudulent activity is suspected.
Orders are only confirmed once payment has been successfully received and you have received an order confirmation.
For returns, refunds, and exchanges, please refer to our Refund Policy.
Section 4 - Pricing and Billing
All prices are listed in South African Rand (ZAR) unless otherwise stated.
Prices, promotions, and discounts may change without notice.
Shipping costs are calculated separately and will be shown at checkout.
You agree to provide valid payment and billing information for all purchases.
Section 5 - Shipping and Delivery
Delivery times are estimates only and are not guaranteed.
Aeri Skin is not responsible for delays caused by couriers, customs, weather, strikes, or events outside our control.
Risk in the products passes to you once your order has been delivered to the shipping address provided.
Section 6 - Intellectual Property
All content on this website, including images, product descriptions, branding, logos, graphics, text, and website design, is the property of Aeri Skin or its licensors and is protected by intellectual property laws.
You may not copy, reproduce, distribute, modify, or use any content from this website without our prior written consent.
Section 7- Optional Tools and Third-Party Services
We may provide access to third-party tools, apps, payment gateways, or services that we do not control.
We are not responsible for the content, accuracy, or practices of third-party services and your use of them is at your own risk.
Section 8 - Third-Party Links
Our website may contain links to third-party websites or social media platforms.
We are not responsible for the content, privacy practices, or terms of any third-party websites.
Section 9 - Shopify
Our store is hosted by Shopify.
While Shopify powers our website, any purchase you make is directly with Aeri Skin and not with Shopify.
Shopify is not responsible for any issues relating to products, orders, shipping, refunds, or customer service.
Section 10 - Privacy
Your submission of personal information through the website is governed by our Privacy Policy.
By using our Services, you agree to the collection and use of your information in accordance with our Privacy Policy.
Section 11 - Reviews and Feedback
If you submit reviews, comments, suggestions, or other content, you grant Aeri Skin the right to use, reproduce, edit, publish, and share that content for marketing or business purposes.
You agree not to post anything unlawful, misleading, abusive, defamatory, or offensive.
Section 12 - Errors and Omissions
Occasionally there may be errors relating to product descriptions, pricing, availability, promotions, or shipping details.
We reserve the right to correct any errors and to cancel or refuse orders affected by incorrect information.
Section 13 - Prohibited Uses
You may not use this website:
- For any unlawful purpose.
- To violate any laws or regulations.
- To infringe on our intellectual property rights.
- To transmit viruses, malicious code, or spam.
- To collect personal information from others.
- To scrape, copy, or automate access to the website.
- To interfere with the website’s security or operation.
We reserve the right to suspend or terminate access to the website if these Terms are violated.
Section 14 - Disclaimer of Warranties
This website and all products and services are provided “as is” and “as available”.
We do not guarantee that the website will always be uninterrupted, secure, or error-free.
To the fullest extent permitted by law, Aeri Skin disclaims all warranties, express or implied.
Section 15 - Limitation of Liability
To the fullest extent permitted by law, Aeri Skin will not be liable for any indirect, incidental, special, or consequential damages arising from your use of the website, Services, or products.
Section 16 - Indemnity
You agree to indemnify and hold harmless Aeri Skin, Shopify, and our service providers from any claims, damages, liabilities, or expenses arising from your breach of these Terms or misuse of the website.
Section 17 - Governing Law
These Terms are governed by the laws of South Africa.
Any disputes relating to these Terms or the use of our website will be subject to the jurisdiction of the courts of South Africa.
Section 18 - Changes to These Terms
We may update these Terms of Service from time to time.
Any changes will be posted on this page with the updated effective date.
Your continued use of the website after any changes are posted constitutes acceptance of those changes.
Section 19 - Contact Information
If you have any questions about these Terms of Service, please contact us at hello@aeriskin.co.za.